Privacy Policy
our personal data is protected by legal rights, which include your rights to object to our processing of your personal data; request that your personal data is erased or corrected; request access to your personal data. We do not store any of your data or share with any third parties data we may receive in the event of purchases.
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For more information or to exercise your data protection rights, please contact us using the contact details provided.
Delivery Details
When you place your order, we will contact you to advise you as to a likely delivery date. This will vary according to the availability of the Goods and your address, and are only estimates.
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No liability will be accepted by us for any loss suffered or caused through late delivery or non-delivery and time of delivery shall not be of the essence.
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A signature by a person aged 18 years or over, is needed for receipt of all Goods, at the delivery address. Any parcel that has been tampered with, or shows signs of damage, should not be signed for and delivery should be refused. Goods will be delivered to the address given in the original order.
Warranty, Returns, Refunds & Exchange Policy
As a fellow consumer, nothing frustrates me more than brands that do not stand behind their products, or have poor after sales service. Here at Watchesontime we want you to be 100% satisfied with your Watchesontime products. If the product you receive is defective or damaged in any way, or if you just change your mind do not hesitate to contact us at info@watchesontime.co.uk
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Warranty
We offer one year warranty on all our products. We stand behind the quality of our products.
What do we cover? Everything less accidental damage or general wear & tear. If you face an issue with your Strap or product, just get in touch with us.
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Returns, Refunds & Exchange
Firstly, if there is any defects or issues regarding the product due to our mistake, the product will be eligible for any return/refund/exchange within 14 days of order delivery and we will not cover the return shipping fee. Return shipping and any duty tax liable will be at the cost of the customer
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Straps and watch accessories in unused condition (no bending/crease or marks) can be returned for a full refund (less shipping fees) within 14 days of order delivery. Beyond 14 days, or if the product is already used, we will assist you on a case-by-case basis.
Other Details
All return costs will be borne by the customer, unless the return was initiated due to our mistake. Upon sending your item back, please allow 7-14 business days from the time you ship your order for your return or exchange to be processed.
Include your order number in the package to allow us to track and attribute the package accordingly.
Your refund will be credited back to the original payment method.